XOPS is the behavioral control plane for the modern IT estate.
Instead of routing tickets between systems, it coordinates the systems themselves until the Outcome is complete.
The manifesto
Workflows route work.
They don’t finish it.
Every enterprise already knows this.
That’s why humans became the middleware.
AI didn’t fix workflows.
It amplified them.
The workflow era is over.
Why workflows are broken
A workflow lives inside one system of record. It sees only what’s inside that system. It doesn’t reference other workflows running concurrently on the same employee, device, license, or contract. It waits for an explicit trigger; it doesn’t observe state change in flight. Enterprise reality — where multiple systems all touch the same entity at the same moment — isn’t something workflows were built to handle.
01 · SoR-bound
Workday’s onboarding workflow can’t see what Coupa just shipped or what Okta just provisioned. Each system runs its own queue, inside its own boundary.
02 · Blind to peers
When three workflows fire on the same employee in the same hour, none of them knows about the others. The last writer overwrites the rest. State diverges.
03 · Trigger-bound
Workflows need a click, a ticket, or a scheduled trigger to start. They don’t observe state change. They can’t react to “Sarah’s manager just changed at 5pm Friday.”
04 · Conflict-amplifying
Every workflow you ship adds another blind queue. The reconciliation work doesn’t shrink — it grows. Humans fill the seam between every pair.
More workflows close one gap — and create two more reconciliation steps. The work doesn’t disappear. It moves to humans.
What we are
XOPS coordinates and completes operational work across the systems you already run — even when reality breaks the workflow. It sits above the existing stack and governs operational behavior across it. Same input, same Outcome, every time. Bounded, replayable, auditable.
Operational outcomes
XOPS · The behavioral control layer
Cortex
Living Knowledge Graph — one operational truth across every system
Execution Engine
Governed. Replayable. Bounded. Every action reversible.
Arbiter
Arbitrates concurrent events. Handles exceptions in flight.
Your existing stack
Govern operational behavior across every system
Maintain operational truth, continuously
Coordinate execution across the connected estate
Produce deterministic Outcomes — same input, same result
Provide chain-of-custody on every operational action
Arbitrate every exception in flight, governed and replayable
Coordinated execution. Governed behavior. Deterministic Outcomes.
How customers use it
No workflow maps. No brittle recipes. No human middleware.
You
Declare the Outcome.
Tell XOPS what should be true. “Onboard Sarah, contractor, six months.”
XOPS
Coordinates the path.
Across every connected system. Adapts when reality breaks the script.
Result
It’s finished.
Across systems, vendors, and exceptions. No human picked up the seam.
Already running at the Fortune 500
Not pilots. Not POCs. Work that finishes — across pharma, technology, agriculture, and financial services.
Cencora
Fortune 15 · Pharma
Corteva
Fortune 250 · Agriculture
S&P Global
Fortune 500 · Financial
Broadcom
Fortune 100 · Tech
92%
Outcomes end-to-end
Declared Outcomes complete without manual intervention. From 70% to 92% in 12 months — through configuration, not staffing.
$4.3M
CapEx deferred
One F500 customer — hardware refresh extended through XOPS-coordinated device lifecycle across 39 countries.
F15 → 500
In production today
Four Fortune 500 deployments across pharma, financial services, technology, and agriculture — including a Fortune 15.
20+
Systems coordinated
ServiceNow, Workday, Tanium, Nexthink, Okta, SailPoint.
“We didn’t replace a single system. We declared the end state. The engine ran on the stack we already had.”
VP of IT Operations · F15 Pharmaceutical
Named references available under NDA
We are outcome execution. AI is an input.
One year to autonomous.
We don’t replace what you have.
We make it true.
Already running at Cencora · Corteva · S&P Global · Broadcom